Release Notes – Version 2.14

3 years ago
romana.zoicas@hsdsuk.com
9 minutes

1. Collapsible rows (sub rows) in the Dashboard Daily and Monthly tables

  • Var to LY/STLY – under “Var to LY/STLY RN” row;
  • Dist. to Budget/FCST – under “Dist. to Budget/FCST RN” row;
  • CompSet rows – Compset Median is the main row and the competitors are collapsible;
  • PACE Chart rows – The main row shows RN PACE Chart; the collapsible rows show Pickup PACE Chart and Pickup Chart;
    • The charts follow the selected pickup period; If the selected pickup period is less than 3 days, the charts shows the pickup PACE of the last 3 days.

2. Optimization of Pricing Screen

  • editing multiple pricing points lag to be resolved;
  • possibility to see and define rates for more than 365 days in the future (up to “end of next next year”).

3. The process of sending rates to external system

  • There is an “In Queue” status for sending sessions that are “brand new”;
  • Status “In Progress” is assigned only when the sending has actually begun (the messages have been delivered to the receiving system – PMS or CM); sending is done from a queue – each session is processed based on queue list;
  • Status “Sent” id only assigned when the receiving system has responded. There can be multiple outcomes:
    • “Sent Successful” – the receiving system has confirmed it received the messages successfully;
    • “Sending Error – Retry” – the receiving system has confirmed there were errors processing the messages and, if OutPerform could automatically identify that those errors are transmission errors, retry is done automatically, otherwise, based on the error message/number, the retry may or may not be needed, so a table with error numbers per receiving system is maintained by the support team for which the retry mechanism is activated on the advice of the technical team;
    • “Error – Not Sent” – the receiving system has confirmed there were errors when processing the messages and the errors are business errors that cannot be resolved with retry (e.g. wrong mapping codes, invalid data, etc);
    • “Sending Unknown” – there was no message from the receiving system within x minutes – most likely the connection got lost or is hanging; “x” will be configured per receiving system;
  • In case of “Sending Unknown” or “Sending Error – Retry” status OutPerform retries to send the session (max 2 times);
  • If sending including retries is unsuccessful, OutPerform shows in the sending log two additional actions for the respective sessions:
    • an option to manually retry sending the session. When clicking the Retry button, a check is performed if there are subsequent sessions that contain the same dates and if so, a confirmation dialog will be displayed;
    • an option to disregard the session. All pricing changes are lost when clicking this button. Sessions will be automatically disregarded after 3 full days;
  • During this entire process, new sending sessions can be created; however, any new sending session that has arrival dates which are also in a previously made session that has the status other than “Sent Successful” or “Error – Not Sent” will stay in “Queue” status until there are no previous sessions still in process;
  • A pricing point is only marked as “Sent” (Timeline Sent column, price adjustment log, etc.) if it belongs to a sending session that has the status “Sent Successful”. However, this rule can be changed from Subscriber Settings, so that the app will mark as SENT the prices inside Planning Report or in Sent sections, despite the fact that the Channel Manager / PMS response was with Errors.

4. Additional columns in Timeline and Custom Reports

  • RECO lower and upper bounds;
  • Season Code and Event Category Code (only in excel Export);
  • Custom reports – there is the possibility to add “Share” column for Market Segments Groups, Market Segments, Channels Groups and Channels.

5. Alert configuration – RECO is “close” to lower or upper bound

  • “close” is defined as a threshold amount; when the RECO is close to any of the bounds, an alert is visible just like the other alerts (pickup, Auto-pilot);
  • It is possible to filter days in Timeline based on this type of alert.

6. Price Adjustment Report

  • contain also dates where no price was actually changed, but comments were added (external comments only);

7. Tables in “maximized” mode

  • the filters section is still visible so that changes can be applied without having to come back to “regular” mode;

8. “My Account” section

  • Includes the User Role of the account

9. Fiscal Year calendar calculator

  • Option to use the calendar’s months as fiscal months.

10. Multi-Property Overview

  • Displays older data – it can display data as of 1st of January 2018, if available in the system;
  • ADR Diff Column – available in table in maximized mode, when any Pickup value is selected from the dropdown lists;

11. Timeline > Settings section

  • Room types column Share by filter > TTL INV label is replaced by TTL SOLD.

12. Downloading Reports > All Screens (with reports available)

  • When clicking the “Export” button of any menu, the report is generated in the background and a notification shows (in the top-right corner) when it is ready to be downloaded. The notification is per hotel and per user and can only be seen by the user that generated the report when being on that particular hotel.

13. MTM Report

  • “Share” data is visible in a separate row.

14. Capacity Management

  • Design improvements of the Capacity Management Screen.
  • Functionalities controled from “Subscription Settings” screen that impact the Capacity Management Screen:
    • Capacity Management – controls at what level should the settings apply: Hotel Level or Room Type Level;
    • Ignore Capacity from PMS file – enabled when the hotel wants to manage the capacity manually;
    • OoO Management – Hotel Level or Room type Level (coming soon);
    • Ignore OoO from PMS file – enabled in case the hotel wants to manage the OoO rooms manually.
  • Possibility to set the PMS Room Type Inventory. This functionality is available only when the Capacity Management Level is set on “Room Type Level” (done from Subscription settings > Capacity Management setting – please address the customer support team if this setting needs to be changed). NB: OOO rooms can only be managed at Hotel Level at the moment.
  • The Capacity Management Screen is loading regardless of the settings defined in Subscription Settings (Ignore Capacity from PMS / Ignore OoO from PMS are enabled or disabled), thus the hotel can input default values that will be used in case for some arrival days the “Hotel Capacity”, “OoO” or “PMS Room Type Inventory” the PMS data is missing.
  • Administration > Settings > Basic tab – “Hotel Capacity” – the value defined here is used by default in case no hotel capacity is defined in “Capacity Management” Screen, and the PMS data is set to be ignored or is missing.
  • Administration > Room Types & Rate Plans > “Defaults” button – enables the user to define default Room Types Inventory. The values defined here are used by default in case no “PMS Room Type Inventory” is defined in Capacity Management hotel screen, and the PMS data is set to be ignored or is missing.
  • The “Capacity Management” screen can be used to correct or adjust past values as well.

15. Market Segments Group Type

Administration > Market Segments Mapping > Segment Group options

Possibility to group particular Market Segments under the following Segment Group categories:

  • House Use
  • Complimentary
  • Other

NB: Market Segments should be mapped accordingly as it impacts the RECO algorithm.

16. Notifications screen. Last PMS Data Message & Other Improvements

  • Notification available for the hotels using a PMS working through an API Interface (Mews and Venice). The message is included  in the top-right corner notification list, visible at mouse-over and indicates the date and time when the last update from the PMS was received and included in the displayed values;
  • The same notification type is displayed not only for the last update (PMS Update, RECO Update, Market Rates Update), but also for the past 3 days in relation to the last update. The number of past days is configurable on request.
  • The possibility to delete at one click, all the notifications of the same type, by using the available button: “Mark all similar notifications as read” (available next to “Mark as read” button, at the end of each notification);
  • Undesired notifications can be marked as “obsolete” (on request);
  • Monthly Database Maintenance job are notified through a message displayed in the notification screen, stating the date and time scheduled to run. The message will be displayed within 48 – 24 – 12 hrs before the scheduled time. This operation will be performed once per month and always during weekends (SAT, SUN).

17. Date-Picker – Events screen

There is no limitation to the date-picker of the events screen. The user can navigate in the event calendar through months beyond two years in the future.

18. PMS Data Adjustments

Users which have access to “Settings” menu, have the possibility to adjust PMS Data: RN and Revenue.  The adjustments are made per arrival date, using intervals (Reference Start Date – Reference End Date), for a particular Market Segments, Channel and Room Type.

The adjustments made cannot be deleted. They can only be overwritten by a new adjustment, with a negative value.

When selecting a particular arrival date  in the filter at the top of the screen, the list of adjustments performed is displayed.

19. The Public Holidays shopper

Events of this type can be displayed in the Events menu (Public Holidays section), depending on the selected country. The related notification of the Public Holidays update will appear in the notifications section.

20. Email Templates

When saving changes to an existing email template used by multiple hotels, the user will have the possibility to overwrite the changes to all hotels or save the edited template as a new email template.

21. Timeline > Distance to Budget / Forecast

When the Budget / Forecast is defined per Market Segment, the columns dedicated for these values inside the Timeline, will have sub-rows, depicting Segment Groups or Market Segments.

22. Settings menu > Distribution

Simplified mapping process in Distribution Tab > Channel Distribution Mapping

  1. Rooms that have been mapped, no longer appear in the room-type dropdown list;
  2. Check-all “Pax-Room” option added in order to facilitate PAX settings for all room types at once.